As of the 1st of June, Landlords and Agents are unable to charge the majority of fees due to the tenant fee ban. Great for tenants but not so for Landlords & Agents
We recently had a tenant who left his set of keys at his workplace and came home to realise he could not gain access. Our office was closed and he gave our out of hours line a call asking to be let in. Most of our properties have key safes (which are amazing leverage by the way) but this property did not unfortunately.